Scope
This policy concerns the website and its referral information only. Complaints about inspection, pricing, workmanship, or results are the responsibility of the independent contractor that performed the work, not this website.
How to raise a concern
Call us at (914) 537-5199 or use the estimate form to describe your concern in writing. Please include the page or content at issue and a way to reach you.
What we can and cannot do
We can review website content for accuracy and clarity. We cannot resolve disputes about a contractor's work, guarantee outcomes, or enforce another business's contract. A referral is checked against a contractor's actual travel area and availability.
Complaints policy — reviewed during current development.